Technical Support

Whether it’s as simple as a forgotten password or as complicated as an unexpected bug in the code, the Revalize Global Customer Support team is ready to help triage any issues you might encounter. Visit our new Support Portal to submit an inquiry.

Our team is available Monday through Friday from 8 a.m. to 5 p.m. ET. Emergency support is available Monday through Friday from 5 p.m. to 8 p.m. ET, and Saturday and Sunday from 8 a.m. to 8 p.m. ET.

For additional services, visit the new Revalize Customer Experience page. There, you will find information on how to reach each of our functional teams: Sales, Customer Success, Professional Services, Content/Catalog Services, and Global Customer Support.

Through this new model, we are able to provide you with specialized services to fit your needs.